Shipping policy
Effective Date: [INSERT DATE]
Shipping
-
Processing: Orders before 2PM EST ship same day (Mon–Fri)
-
Standard Shipping: 3–7 business days (FREE over $[INSERT])
-
Expedited Options: 1–3 day delivery available
-
Coverage: US only - All 50 states + US territories
-
Tracking: Sent by email when shipped
-
Carrier Responsibility: Once handed to the carrier, delivery is their responsibility
-
Address Changes: Contact us immediately if you need to update your shipping address before we ship
- Issues: If a package is lost or damaged, contact us within 7 days and we'll make it right
📩 Shipping Contact: shipping@pawsease.pet
Quick Reference:
-
Free shipping: Orders over $[INSERT]
-
Same-day processing: Orders by 2PM EST
-
30-day guarantee: Full refund if not satisfied
-
Easy returns: Prepaid labels provided